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Returns and Cancellations

You can apply for a return / exchange within seven days after the product is delivered.

To be eligible for a return, your item must be:

  1. Unused
  2. In the same condition that you received it
  3. Enclosed the original packaging
  4. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at saris@paduka.in requesting for exchange and send your item along with the invoice or proof of purchase to:

Padma Paaduka
138, Luz Church Road, Mylapore
Chennai 600004
Tamil Nadu, India
+91 9600136668

 PLEASE NOTE:

  1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  2. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  3. If you are shipping an item, consider using a trackable shipping service or purchasing shipping insurance.
  4. Once we approve the exchange, we will get personally in touch with you on our procedure to process the exchange.
  5. You will be given equivalent store credit that you can use to buy products at Padma Paaduka. The shipping costs incurred for sending the products have to be borne by you.

CANCELLATIONS

You can apply for a return within seven days of delivery as explained in the Returns section above.

We'll not be able to entertain requests for refunds or cancellations at any point, but we do accept exchange of products.

Please send your cancellation request to saris@paduka.in